Frequently Asked Questions

Laser Hair Removal

How do I prepare for my laser treatment?
    We ask that you do the following before your laser treatment so that you receive optimal results:

  • The area being treated should be shaved between 12-24hrs prior to your treatment.
  • Use a body scrub/exfoliant to remove any dead skin build up.
  • Do not wax or pluck hairs four weeks prior to laser treatment. You must avoid waxing or plucking post treatment also as this will hinder your results.
  • Avoid excessive sun exposure, solariums or tanning drugs on the area being treated at least two weeks prior.
  • Fake tan must be removed from the skin.
  • Avoid any skin treatments with down time such as peels or laser rejuvenation. Consult your therapist as to when you can get these treatments so it does not hinder your laser hair removal treatment.
  • Avoid using topical creams/moisturisers, perfumes to the area being treated before appointment. If you are wearing any anti-perspirants under the arm, it will be wiped off by the therapist prior to the treatment.


Can I go out in the sun straight after laser hair removal?

During the course of treatment you should wear sunscreen and limit sun exposure to the areas being treated with the laser for a minimum of 2-3 weeks. It is important to try and avoid heavy sun exposure as burned skin can never be treated with a laser. A complimentary consultation can help you determine if laser hair removal is safe and effective for you.

You should also avoid tanning beds. Sunless tanners can mean that the surface of the skin absorbs some off the laser energy, which would hinder the success of your results.


Can laser hair removal be done on top of my tattoo?

Unfortunately, you are not able to get laser hair removal over the top of a tattoo as the machine targets dark pigment. Getting laser hair removal over the top of your tattoo could reduce its appearance quite a bit over time.


Can I get Laser Hair Removal if I am pregnant or breastfeeding?

There is no evidence to say that laser hair removal on pregnant or breastfeeding women is unsafe, however, as a precaution we will not treat women during pregnancy or if they are in fact breastfeeding.

The lasers we use are the industry standard for hair removal worldwide and although there is no scientific proof that laser hair removal has a negative effect, there is no evidence to support is it entirely safe.


How many treatments is recommended?

Depending on your hair and skin type and the area being treated, people will typically require a minimum of 8-10 treatments at 4-6 week intervals. Each part of the body has a different hair growing cycle, so the hair loss will vary depending on what phase your follicles are in at the time of treatment.

We recommend not leaving more than 6 weeks in between treatments to ensure maximum hair reduction (this excludes spot treatments).


Can I get laser hair removal if I have dark skin?

Because we use only the most advanced medical grade Candela Lasers for our laser hair removal treatments, we can treat medium to darker skin tones.

We offer two different laser machines to achieve the safest, most effective results:

  • CandelaGentleLASE – Alexandrite laser treats light to medium skin types. The 755nm Alexandrite wavelength lasers have been the Evolution gold standard in hair removal for fair skin types. The Alexandrite laser allows the beam to penetrate as deep as hairs can grow (5mm), and is the best technology available for removing hair quickly and efficiently.
  • Candela Gentle MAX – dual wavelength laser is extremely fast, and treats all skin types. The 1064 YAG laser is also the safest choice for darker skin types.

We use the Fitzpatrick Classification Scale to determine your skin type at consultation, allowing for the most suitable machine to be selected for your hair removal treatment. Your laser technician will assess your skin at each consultation and treat you using the most appropriate settings for your skin type and recent results. Your settings will change throughout the course of your laser hair removal treatments to ensure optimal results.


What is included in a Female Brazilian?

A Female Full Brazilian treatment involves the removal of all hair from the bikini area, the entire pubic area, including the anus/inner buttocks area. If you would like certain sections excluded from the section, you may advise your therapist and they will customise your treatment.


What is included in a Full Body Laser Hair Removal treatment?

The Full Body Treatment covers every single area from face to toes. The top of the head is the only area that will not be treated.


What Laser Hair Removal machines do you use?

CandelaGentleLASE – Alexandrite laser treats light to medium skin types. The 755nm Alexandrite wavelength lasers have been the Evolution gold standard in hair removal for fair skin types. The Alexandrite laser allows the beam to penetrate as deep as hairs can grow (5mm), and is the best technology available for removing hair quickly and efficiently.

Candela Gentle MAX – dual wavelength laser is extremely fast, and treats all skin types.The 1064 YAG laser is also the safest choice for darker skin types.

Our GentleMax Pro series lasers are dual wavelength 755 Alexandrite & 1064 Nd:YAG lasers. These new, state-of-the-art lasers are extremely fast, effective and deliver reliable results. Because we can switch between Alexandrite and YAG wavelengths with our Max Pro laser, we can treat any skin type from very light to very dark skin types.

For maximum comfort to our clients, both of our laser machines use a form of cooling to protect the epidermis, making the treatment less painful. Dynamic Cooling Device™ (DCD), emits a highly focused spray of coolant on the skin just before each laser pulse, whilst our zimmer cool’s the epidermis before, during and after laser energy has been applied without interfering with the laser beam.


Can I get laser hair removal if I have blonde hair?

Unfortunately, we cannot treat people with blonde, white or grey hair and some types of red hair as the colour will not be picked up by the laser machine, therefore not respond to the treatment. Our laser machines can only target the dark pigment (or melanin) in the skin, so any other coloured hair will be missed.


Is laser hair removal painful?

Laser hair removal is virtually painless for the majority of people when you compare it to waxing, threading and the ingrown hairs that can be caused from shaving. In more sensitive areas, such as the groin area, upper lip and anus/inner buttocks area, each pulse from the machine will produce a slight tingle, however for maximum comfort to our clients, both of our laser machines use a form of cooling to protect the epidermis, making the treatment less painful and reduce any discomfort.


How long should I go in between Laser Hair Removal appointments?

Depending on your hair and skin type and the area being treated, people will typically require a minimum of 8-10 treatments at 4-6 week intervals.

Each part of the body has a different hair growing cycle, so the hair loss will vary depending on what phase your follicles are in at the time of treatment.

We recommend not leaving more than 6 weeks in between treatments to ensure maximum hair reduction (this excludes spot treatments).


How old do you have to be to get laser hair removal?

We treat men and women over the age of 18 years. Anyone under the age of 18 must have a parent present OR a written and signed consent form for them to receive the treatment.


What are the side effects of Laser Hair Removal?

The most common side effect of laser hair removal treatment is some slight discomfort in the form of some redness and swelling. This is a normal reaction and clients should not worry. Generally these side effects will only last up to 24 hours following treatment.

More serious side effects of laser hair removal are hypo or hyper pigmentation. Hypo pigmentation refers to the skin lightening in treated areas and hyper pigmentation refers to the skin darkening in treated areas.

    Hyper or Hypo pigmentation can be caused by the following:

 

  • Excessive sun exposure before, during or after laser treatment.
  • Not using a reputable laser operator
  • Being treated by an unskilled operator
  • Improper use of the laser
  • The combination of these factors can be instrumental in causing post treatment pigmentation or burning

 

To prevent pigmentation from laser hair removal clients should avoid going in the direct sun for at least 2-3 weeks prior to treatment and at least 3 weeks post treatment.
Extreme laser hair removal side effects can be seen from clients who use medications like anti-depressants, antibiotics or anti-inflammatories. Clients must ensure they advise their therapist if they are taking any medications before undertaking laser treatment as not all medications effect the laser hair removal process.


Do I have to shave in between laser hair removal appointments?

In between laser hair removal sessions, you are allowed to shave the unwanted hair, which has regrown. Shaving will only take off the hair on the surface of the skin and will not directly affect the hair follicle. It is recommended that you avoid shaving the area you have treated for the first few days after treatment. This allows the area to heal better and helps to stop inflicting the area with anymore trauma. After around four days you can start shaving any hair, which re-grows.

Skin Treatments

How will I know which treatment I should have?

We offer complimentary consultations for all new and existing clients. Our therapists will conduct a skin analysis using our skin scanning technology and will recommend the appropriate treatment and product for you. It is our specialty to educate people on their skin type and how to maintain an appropriate skin care regime tailored to them.


Skin peels

What is a chemical peel?

A Chemical Skin Peel is a safe, effective skin treatment that targets new skin cell regeneration. It works by applying a very mild, thin chemical layer on the skin for a specified period (depending on the acid used and depending what is being targeted) which ultimately penetrates through the pores and dermal layer of the skin. The peel lifts away dead cells and trigger a chain reaction that sends signals to the living cells below to move up. By removing trapped layers of built up dead skin cells and clogged pores caused by acne, improper cleansing, neglect, or sun damage and ageing, we can help reveal healthy radiant skin.

Will my skin start to peel after doing a chemical peel?

This will depend on the type of peel used, the condition of the skin, medication taken and general health and well-being. Certain medications and health issues may be a contra indication to a chemical peel as they can increase adverse side effects. Redness, inflammation and mild to moderate peeling is usual for 1 – 5 days post peel. The stronger the peel, the more intense the redness, peeling and downtime.

Can I go out in the sun are a chemical peel?

It is best to try and avoid direct sun exposure before and after getting a chemical peel. Since the UV rays are likely to cause further damage to your skin, it is important to use sunscreen to prevent any new damage before, during and after your treatments. An SPF of 30+ is recommended.

Click here to view our range of chemical peels offered and learn how they can benefit you.


RF Skin Resurfacing (Fractional)

What is RF Skin Resurfacing (Fractional RF) and how does it work?

RF Skin Resurfacing (Fractional RF) involves a rejuvenation applicator which is pressed against the skin and uses fractioned bi-polar radio frequency. This places heat energy effectively into the upper dermis where it can produce a significant increase in collagen. Micro-epidermal injuries stimulates collagen and elastin production, smooths wrinkles, reduces skin discolouration, resurfaces and refines skin texture, with minimal downtime.

The skin is not broken, thus your skin is only pink or red after treatment. No open wounds, no skin peel, no need for soaks or dressings. The slight pink colour may last up to 24 hours however can last a little longer.

What results will I see after getting RF Skin Resurfacing (Fractional RF)?

A pink face and swelling will occur directly after the treatment and this may last for a maximum of 14 days. The swelling is completely normal and is the desired result post treatment – the more swelling, the better your results will be. Collagen reproduction won’t begin until roughly 6 weeks after the treatment and will continue to produce for 6-12 post treatment, so it is important not to panic if results aren’t seen immediately. You must be consistent with your treatments to receive optimal results.

New collagen production does not begin for 6 weeks after the treatment, and visible improvement usually is seen by the third month. Remember, we are stimulating the skin to make new collagen, which takes time. There is no quick fix for immediate results, even with surgery. The collagen production continues for six months to a year after the last treatment. Consistency is the key for successful results and our clinical therapists will advise you of expected outcomes based on your personalised treatment plan.

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