Cancellation & Refund Policy

Cancellation Policy

New Clients should arrive 10 minutes ahead of schedule, in order to complete required paperwork.

We require at least 24 hours of notice should you wish to cancel or reschedule your appointment.

Should you cancel or change your appointment within the 24 hours, or do not attend your appointment at all, we reserve the right to charge a cancellation fee of 30%. If your appointments are prepaid, you will forgo one session of your prepaid program.

Refund Policy

Evolution Laser Clinic has a strict ‘no refund’ policy on all purchases, including all prepaid programs (whether these programs are paid in full or not) for change of mind reasons, in the event that your circumstances change, or in the event that you choose to discontinue treatments.

Prepaid programs of 5 treatments will expire and will automatically be cancelled after 1 year from the initial date of purchase while prepaid programs of 10 will expire and be cancelled after 2 years. No refunds or exchanges will be given.

All treatments and services are not transferable to other treatments, other individuals or other clinics.

Our amazing offers, in your inbox! Join the EVOLUTION!